Shipping Information
At FLOT, our commitment extends beyond providing the highest quality dog apparel; we are equally devoted to ensuring a seamless shopping experience, swift delivery to your furry friend's closet, and a satisfaction-guaranteed promise.
When will my order ship?
Your order will ship the same day if placed before 12pm. Orders received after 12pm will be processed and shipped on the following business day.
How do I track my order?
To track your order, simply log into your account and access the "My Orders" section, where you can view the status and tracking information. You'll also receive an email with tracking details once your order is shipped. If you need any further assistance with tracking, please don't hesitate to contact us directly, and we'll be happy to help.
What are my Shipping Options and Costs?
At FLOT, we offer a variety of Shipping Options to meet your timeframe while keeping it simple by charging a Flat Rate for shipping on each order. This ensures that you know exactly what to expect, and it's our way of making your shopping experience as straightforward as possible.
Also, take advantage when we have our Free Shipping Promotions to save!
Do you ship outside of the US?
FLOT USA only ships within the 50 US States.
Can I cancel my order before it ships?
We make every effort to process and ship orders as quickly as possible. If your order has already been shipped, rest assured that you can take advantage of our Hassle-Free 30-Day Return Policy once you receive your order. If you find the need to return any items, simply follow our return instructions, and we'll make the process as easy as possible for you. Your satisfaction is important to us, and we're here to assist you every step of the way.